Support

Send a [Partnership] email with your store name, location, the brands you already carry, your channel mix (offline, online, both) and the season you are buying for. We will come back with the line sheet, wholesale terms and minimums for the brand you are asking about.

Not as a service line. Our production capacity is built for our own brands. We do talk to suppliers and factories who want to work with us, and we occasionally co-develop with a partner when the category is a genuine fit — that conversation starts with a [Production] email.

The brand store that took your order holds the order record, the payment and the shipping label, so writing to them is genuinely faster. Find the brand on the brands section and use the contact details on its store. If you cannot reach them within two business days, write to us and we will chase it internally.

For editorial coverage of SIGNO or one of our brands, yes — unmodified, with a credit. For anything commercial, or anything that implies a partnership or endorsement, you need written permission first. Ask by [Press] email and we will send the current logo pack and image usage note. The full rule is in the Terms of Use.

We hire in small numbers and mostly out of speculative applications, so a [Careers] email is worth sending even when nothing is posted. Tell us which function you want to work in — brand, product, commerce, content, or operations — and show work rather than describing it. We keep applications on file for a year if you say we may.

Email us with the subject "Privacy request" from the address you originally wrote from, and say what you want deleted. We confirm within 10 days. Records we are legally required to keep — contract and tax documents, for example — are the one exception, and we will tell you if that applies. Details in the Privacy Policy.